Privacy policy

PRIVACY NOTICE

Last
updated September
07, 2020

 

Thank
you for choosing to be part of our community at Indago
Search FZE,
doing business as Indago
Associates (“Indago Associates ”,
we”, “us”, or “our”). We are committed
to protecting your personal information and your right to privacy. If you have
any questions or concerns about this privacy notice, or our practices with
regards to your personal information, please contact us at Contact@indago-associates.com .

When
you visit
our website https://www.indago-associates.com (the
"Website"), use
our mobile application, as
the case may be (the "App") and
more generally, use any of our services (the "Services", which
include the Website and App), we appreciate that you are trusting us with
your personal information. We take your privacy very seriously. In this privacy
notice, we seek to explain to you in the clearest way possible what information
we collect, how we use it and what rights you have in relation to it. We hope
you take some time to read through it carefully, as it is important. If there
are any terms in this privacy notice that you do not agree with, please
discontinue use of our Services immediately.

This
privacy notice applies to all information collected through our Services
(which, as described above, includes our Website and App), as well as any related services, sales,
marketing or events.

Please
read this privacy notice carefully as it will help you understand what we
do with the information that we collect.

 

TABLE OF CONTENTS

1. WHAT
INFORMATION DO WE COLLECT?

2. HOW DO
WE USE YOUR INFORMATION?

3. WILL YOUR
INFORMATION BE SHARED WITH ANYONE?

4. DO WE
USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

5.
HOW DO WE HANDLE YOUR SOCIAL LOGINS?

6. HOW
LONG DO WE KEEP YOUR INFORMATION?

7. HOW DO
WE KEEP YOUR INFORMATION SAFE?

8. DO WE
COLLECT INFORMATION FROM MINORS?

9. WHAT
ARE YOUR PRIVACY RIGHTS?

10.
CONTROLS FOR DO-NOT-TRACK FEATURES

11. DO
CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

12. DO WE
MAKE UPDATES TO THIS NOTICE?

13. HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?

 

1. WHAT INFORMATION DO WE COLLECT?


Personal
information you disclose to us

In
Short:  We collect
information that you provide to us.

We collect
personal information that you voluntarily provide to us when you register
on the Services, express
an interest in obtaining information about us or our products and Services,
when you participate in activities on the Services or
otherwise when you contact us.

The
personal information that we collect depends on the context of your
interactions with us and the Services,
the choices you make and the products and features you use. The personal
information we collect may include the following:

Personal Information Provided by You. We
collect names; phone
numbers; email
addresses; mailing
addresses; job
titles; contact
preferences; contact
or authentication data; and
other similar information.

Social Media Login Data. We
may provide you with the option to register with us using your existing social
media account details, like your Facebook, Twitter or other social media
account. If you choose to register in this way, we will collect the information
described in the section called "HOW DO WE
HANDLE YOUR SOCIAL LOGINS
" below.

All personal information that
you provide to us must be true, complete and accurate, and you must notify us
of any changes to such personal information.


Information
automatically collected

In Short:  Some
information — such as your Internet Protocol (IP) address and/or browser and
device characteristics — is collected automatically when you visit our Services.

 

We automatically collect
certain information when you visit, use or navigate the Services. This
information does not reveal your specific identity (like your name or contact
information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about
who and when you use our Services and
other technical information. This information is primarily needed to maintain
the security and operation of our Services, and for
our internal analytics and reporting purposes.

 

Like many businesses, we also
collect information through cookies and similar technologies.  

 

The information we collect
includes:

  • Log and Usage Data. Log
    and usage data is service-related, diagnostic usage and performance
    information our servers automatically collect when you access or use our Services and
    which we record in log files. Depending on how you interact with us, this
    log data may include your IP address, device information, browser type and
    settings and information about your activity in the Services (such
    as the date/time stamps associated with your usage, pages and files
    viewed, searches and other actions you take such as which features you
    use), device event information (such as system activity, error reports
    (sometimes called 'crash dumps') and hardware settings).

  • Device
    Data. We collect device data such as information about your
    computer, phone, tablet or other device you use to access the Services.
    Depending on the device used, this device data may include information
    such as your IP address (or proxy server), device application
    identification numbers, location, browser type, hardware model Internet
    service provider and/or mobile carrier, operating system
    configuration information.

  • Location
    Data. We collect information data such as information about
    your device's location, which can be either precise or imprecise. How much
    information we collect depends on the type of settings of the device you
    use to access the Services.
    For example, we may use GPS and other technologies to collect geolocation
    data that tells us your current location (based on your IP address). You
    can opt out of allowing us to collect this information either by refusing
    access to the information or by disabling your Locations settings on your
    device. Note however, if you choose to opt out, you may not be able to use
    certain aspects of the Services.


Information collected from other sources

In
Short:  We may
collect limited data from public databases, marketing partners, social
media platforms, and
other outside sources.

In
order to enhance our ability to provide relevant marketing, offers and services
to you and update our records, we may obtain information about you from other
sources, such as public databases, joint marketing partners, affiliate
programs, data providers, social
media platforms, as
well as from other third parties. This information includes mailing addresses,
job titles, email addresses, phone numbers, intent data (or user behavior
data), Internet Protocol (IP) addresses, social media profiles, social media
URLs and custom profiles, for purposes of targeted advertising and event
promotion. If
you interact with us on a social media platform using your social media account
(e.g. Facebook or Twitter), we receive personal information about you such as
your name, email address, and gender. Any personal information that we collect
from your social media account depends on your social media account's privacy
settings.

 

2. HOW DO WE USE YOUR INFORMATION?

In Short:
 We process your information for purposes based on legitimate
business interests, the fulfillment of our contract with you, compliance with
our legal obligations, and/or your consent.

We use
personal information collected via our Services for
a variety of business purposes described below. We process your personal
information for these purposes in reliance on our legitimate business
interests, in order to enter into or perform a contract with you, with your
consent, and/or for compliance with our legal obligations. We indicate the
specific processing grounds we rely on next to each purpose listed below.

We use the
information we collect or receive:

  • To facilitate account creation and logon
    process. If
    you choose to link your account with us to a third-party account (such as
    your Google or Facebook account), we use the information you allowed us to
    collect from those third parties to facilitate account creation and logon
    process for the performance of the contract. See
    the section below headed "HOW
    DO WE HANDLE YOUR SOCIAL LOGINS
    " for further information.


  • To post testimonials. We post testimonials on our Services that
    may contain personal information. Prior to posting a testimonial, we will
    obtain your consent to use your name and the consent of the testimonial.
    If you wish to update, or delete your testimonial, please contact us at Contact@indago-associates.com and
    be sure to include your name, testimonial location, and contact
    information.

  • Request feedback. We may use your information to request
    feedback and to contact you about your use of our Services.

  • To enable user-to-user communications. We may use your information in order
    to enable user-to-user communications with each user's consent.

  • To manage user accounts. We
    may use your information for the purposes of managing our account and
    keeping it in working order.

  • To
    send administrative information to you. We may use your personal information to
    send you product, service and new feature information and/or information
    about changes to our terms, conditions, and policies.


  • To protect our Services. We may use your information as part of
    our efforts to keep our Services safe
    and secure (for example, for fraud monitoring and prevention).

  • To enforce our terms, conditions and
    policies for business purposes, to comply with legal and regulatory
    requirements or in connection with our contract.

  • To respond to legal requests and prevent
    harm. If
    we receive a subpoena or other legal request, we may need to inspect the
    data we hold to determine how to respond.

  • To
    send you marketing and promotional communications. We and/or our third-party marketing
    partners may use the personal information you send to us for our marketing
    purposes, if this is in accordance with your marketing preferences. For
    example, when expressing an interest in obtaining information about us or
    our Services,
    subscribing to marketing or otherwise contacting us, we will collect
    personal information from you. You can opt-out of our marketing emails at
    any time (see the "WHAT ARE YOUR PRIVACY RIGHTS" below).

  • Deliver targeted advertising to you. We may use your information to develop and
    display personalized content and advertising (and work with third parties
    who do so) tailored to your interests and/or location and to measure its
    effectiveness.

  • For
    other business purposes. We may use your information for other
    business purposes, such as data analysis, identifying usage trends,
    determining the effectiveness of our promotional campaigns and to evaluate
    and improve our Services,
    products, marketing and your experience. We may use and store this information in
    aggregated and anonymized form so that it is not associated with
    individual end users and does not include personal information. We will
    not use identifiable personal information without your consent.

 

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In
Short:  We only share information with your consent, to comply with
laws, to provide you with services, to protect your rights, or to fulfill
business obligations.

We may process or share your
data that we hold based on the following legal basis:

  • Consent: We
    may process your data if you have given us specific consent to use your
    personal information in a specific purpose.


  • Legitimate
    Interests: We may process your data when it is reasonably
    necessary to achieve our legitimate business interests.


  • Performance
    of a Contract: Where we have entered into a
    contract with you, we may process your personal information to fulfill the
    terms of our contract.


  • Legal
    Obligations: We may disclose your information
    where we are legally required to do so in order to comply with applicable
    law, governmental requests, a judicial proceeding, court order, or legal
    process, such as in response to a court order or a subpoena (including in
    response to public authorities to meet national security or law
    enforcement requirements).


  • Vital Interests: We
    may disclose your information where we believe it is necessary to
    investigate, prevent, or take action regarding potential violations of our
    policies, suspected fraud, situations involving potential threats to the
    safety of any person and illegal activities, or as evidence in litigation
    in which we are involved.

More
specifically, we may need to process your data or share your personal
information in the following situations:

  • Business Transfers. We may share or transfer your
    information in connection with, or during negotiations of, any merger,
    sale of company assets, financing, or acquisition of all or a portion of
    our business to another company.

  • Business
    Partners. We
    may share your information with our business partners to offer you certain
    products, services or promotions.

  • Offer
    Wall. Our
    App may display a third-party hosted “offer wall.” Such an offer wall
    allows third-party advertisers to offer virtual currency, gifts, or other
    items to users in return for the acceptance and completion of an
    advertisement offer. Such an offer wall may appear in our App and be
    displayed to you based on certain data, such as your geographic area or
    demographic information. When you click on an offer wall, you will be
    brought to an external website belonging to other persons and will leave
    our App. A unique identifier, such as your user ID, will be shared with
    the offer wall provider in order to prevent fraud and properly credit your
    account with the relevant reward. Please note that we do not control
    third-party websites and have no responsibility in relation to the content
    of such websites. The inclusion of a link towards a third-party website
    does not imply an endorsement by us of such website. Accordingly, we do
    not make any warranty regarding such third-party websites and we will not
    be liable for any loss or damage caused by the use of such websites. In
    addition, when you access any third-party website, please understand that
    your rights while accessing and using those websites will be governed by
    the privacy notice and terms of service relating to the use of those
    websites.

 

4. DO WE USE
COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short:  We may use cookies and other tracking technologies to collect
and store your information.

We may use cookies and similar tracking
technologies (like web beacons and pixels) to access or store information.
Specific information about how we use such technologies and how you can refuse
certain cookies is set out in our Cookie Notice.

 

5. HOW DO WE HANDLE YOUR
SOCIAL LOGINS?

In Short:  If you choose to register or log in to our services using a
social media account, we may have access to certain information about you.

Our Services offers
you the ability to register and login using your third-party social media
account details (like your Facebook or Twitter logins). Where you choose to do
this, we will receive certain profile information about you from your social
media provider. The profile Information we receive may vary depending on the
social media provider concerned, but will often include your name, email
address, friends list, profile picture as well as other information you choose
to make public on such social media platform.

We will use the information we receive only for
the purposes that are described in this privacy notice or that are
otherwise made clear to you on the relevant Services.
Please note that we do not control, and are not responsible for, other uses of
your personal information by your third-party social media provider. We
recommend that you review their privacy notice to understand how they collect,
use and share your personal information, and how you can set your privacy
preferences on their sites and apps.

 

6. HOW LONG DO WE KEEP YOUR
INFORMATION?

In Short:  We keep your information for as long as necessary to fulfill the
purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for
as long as it is necessary for the purposes set out in this privacy notice,
unless a longer retention period is required or permitted by law (such as tax,
accounting or other legal requirements). No purpose in this notice will require
us keeping your personal information for longer than the period
of time in which users have an account with us.

When we have no ongoing legitimate business need
to process your personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your personal
information has been stored in backup archives), then we will securely store
your personal information and isolate it from any further processing until
deletion is possible.

 

7. HOW DO WE KEEP YOUR
INFORMATION SAFE?

In Short:  We aim to protect your personal information through a system of
organizational and technical security measures.

We have implemented appropriate technical and
organizational security measures designed to protect the security of any
personal information we process. However, despite our safeguards and efforts to
secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security, and improperly collect,
access, steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information to and from
our Services is
at your own risk. You should only access the Services within
a secure environment.

 

8. DO WE COLLECT INFORMATION
FROM MINORS?

In Short:  We do not knowingly collect data from or market to children
under 18 years of age.

We do not knowingly solicit data from or market
to children under 18 years of age. By using the Services,
you represent that you are at least 18 or that you are the parent or guardian
of such a minor and consent to such minor dependent’s use of the Services.
If we learn that personal information from users less than 18 years of age has
been collected, we will deactivate the account and take reasonable measures to
promptly delete such data from our records. If you become aware of any data we
may have collected from children under age 18, please contact us at Contact@indago-associates.com.

 

9. WHAT ARE YOUR PRIVACY
RIGHTS?

In Short:  In some regions, such as the European Economic
Area, you have rights that allow you greater access to and control over your
personal information. You
may review, change, or terminate your account at any time.

In some regions (like the European Economic
Area), you have certain rights under applicable data protection laws. These may
include the right (i) to request access and obtain a copy of your personal
information, (ii) to request rectification or erasure; (iii) to restrict the
processing of your personal information; and (iv) if applicable, to data
portability. In certain circumstances, you may also have the right to object to
the processing of your personal information. To make such a request, please use
the contact
details
 provided
below. We will consider and act upon any request in accordance with applicable
data protection laws.

If we are relying on your consent to process your
personal information, you have the right to withdraw your consent at any time. Please
note however that this will not affect the lawfulness of the processing before
its withdrawal, nor will it affect the processing of your personal information
conducted in reliance on lawful processing grounds other than consent.

If you are resident in the European Economic Area
and you believe we are unlawfully processing your personal information, you
also have the right to complain to your local data protection supervisory
authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are resident in Switzerland, the contact
details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.

If you have questions or comments about your
privacy rights, you may email us at Contact@indago-associates.com.

 

Account Information

If you would at any time like to review or change
the information in your account or terminate your account, you can:

 
  ■  Log
in to your account settings and update your user account.

Upon your request to terminate your account, we
will deactivate or delete your account and information from our active
databases. However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our Terms
of Use and/or comply with applicable legal requirements.

Cookies and similar
technologies: Most Web
browsers are set to accept cookies by default. If you prefer, you can usually
choose to set your browser to remove cookies and to reject cookies. If you
choose to remove cookies or reject cookies, this could affect certain features
or services of our Services.
To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.

Opting out of email
marketing: You can
unsubscribe from our marketing email list at any time by clicking on the
unsubscribe link in the emails that we send or by contacting us using the
details provided below. You will then be removed from the marketing email list
– however, we may still communicate with you, for example to send you
service-related emails that are necessary for the administration and use of
your account, to respond to service requests, or for other non-marketing
purposes. To otherwise opt-out, you may:

 
  ■  Access
your account settings and update your preferences.

 

10. CONTROLS FOR DO-NOT-TRACK
FEATURES

Most web browsers and some mobile operating
systems and mobile applications include a Do-Not-Track (“DNT”) feature or
setting you can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. At this stage,
no uniform technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser signals or
any other mechanism that automatically communicates your choice not to be tracked
online. If a standard for online tracking is adopted that we must follow in the
future, we will inform you about that practice in a revised version of this
privacy notice.

 

11. DO CALIFORNIA RESIDENTS
HAVE SPECIFIC PRIVACY RIGHTS?

In Short:  Yes, if you are a resident of California, you are granted
specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known
as the “Shine The Light” law, permits our users who are California residents to
request and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third parties for
direct marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding calendar
year. If you are a California resident and would like to make such a request,
please submit your request in writing to us using the contact information
provided below.

If you are under 18 years of age, reside in
California, and have a registered account with a
Service,
you have the right to request removal of unwanted data that you publicly post
on the Services.
To request removal of such data, please contact us using the contact
information provided below, and include the email address associated with your
account and a statement that you reside in California. We will make sure the
data is not publicly displayed on the Services,
but please be aware that the data may not be completely or comprehensively
removed from all our systems (e.g. backups, etc.).  

 

CCPA Privacy Notice

The California Code of Regulations defines a
"resident" as:

(1) every individual who is
in the State of California for other than a temporary or transitory purpose and

(2) every individual who is
domiciled in the State of California who is outside the State of California for
a temporary or transitory purpose

All other individuals are
defined as "non-residents."

 

If this definition of
"resident" applies to you, certain rights and obligations apply regarding
your personal information.

 

What categories of personal
information do we collect?

 

We have collected the
following categories of personal information in the past twelve (12) months:



Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address,
telephone or mobile contact number, unique personal identifier, online
identifier, Internet Protocol address, email address and account name


NO

B. Personal information categories listed in the
California Customer Records statute

Name, contact information, education, employment,
employment history and financial information


YES

C. Protected classification characteristics under
California or federal law

Gender and date of birth


NO

D. Commercial information

Transaction information, purchase history, financial
details and payment information


NO

E. Biometric information

Fingerprints and voiceprints


NO


F. Internet or other similar network activity

Browsing history, search history, online behavior,
interest data, and interactions with our and other websites, applications,
systems and advertisements


NO

G. Geolocation data

Device location


NO


H. Audio, electronic, visual, thermal, olfactory, or
similar information

Images and audio, video or call recordings created in
connection with our business activities


NO


I. Professional or employment-related information

Business contact details in order to provide you our
services at a business level, job title as well as work history and
professional qualifications if you apply for a job with us


YES


J. Education Information

Student records and directory information


NO


K. Inferences drawn from other personal information

Inferences drawn from any of the collected personal
information listed above to create a profile or summary about, for example,
an individual’s preferences and characteristics


NO

 

We may also collect other personal information
outside of these categories in instances where you interact with us in-person,
online, or by phone or mail in the context of:

  • Receiving help through our customer support
    channels

  • Participation in customer surveys or
    contests; and

  • Facilitation in the delivery of our Services
    and to respond to your inquiries

How do we use and share your
personal information?

More information about our data collection and
sharing practices can be found in this privacy notice.

 

You may contact us by
email at Info@indago-associates.com , or by referring to the contact details at the
bottom of this document.

 

If you are using an
authorized agent to exercise your right to opt-out, we may deny a request if
the authorized agent does not submit proof that they have been validly
authorized to act on your behalf.

 

Will
your information be shared with anyone else?

 

We may disclose your
personal information with our service providers pursuant to a written contract
between us and each service provider. Each service provider is a for-profit
entity that processes the information on our behalf.

 

We may use your personal
information for our own business purposes, such as for undertaking internal
research for technological development and demonstration. This is not
considered to be "selling" of your personal data.

 

Indago
Search FZE has not disclosed or sold any personal information to
third parties for a business or commercial purpose in the preceding twelve (12)
months. Indago
Search FZE will not sell personal information in the future
belonging to website visitors, users and other consumers.

 

Your rights with respect to
your personal data

 

Right to request deletion of
the data - Request to delete

 

You can ask for the deletion
of your personal information. If you ask us to delete your personal
information, we will respect your request and delete your personal information,
subject to certain exceptions provided by law, such as (but not limited to) the
exercise by another consumer of his or her right to free speech, our compliance
requirements resulting from a legal obligation or any processing that may be
required to protect against illegal activities.

 

Right to be informed - Request
to know

 

Depending on the
circumstances, you have a right to know:

§  whether we
collect and use your personal information;

§  the
categories of personal information that we collect;

  • the
    purposes for which the collected personal information is used;

§  whether we
sell your personal information to third parties;

§  the
categories of personal information that we sold or disclosed for a business
purpose;

  • the
    categories of third parties to whom the personal information was sold or
    disclosed for a business purpose; and

§  the
business or commercial purpose for collecting or selling personal information.

In accordance with applicable
law, we are not obligated to provide or delete consumer information that is
de-identified in response to a consumer request or to re-identify individual
data to verify a consumer request.

 

Right to Non-Discrimination
for the Exercise of a Consumer's Privacy Rights

 

We will not discriminate
against you if you exercise your privacy rights.

 

Verification process

 

Upon receiving your request,
we will need to verify your identity to determine you are the same person about
whom we have the information in our system. These verification efforts require
us to ask you to provide information so that we can match it with the
information you have previously provided us. For instance, depending on the
type of request you submit, we may ask you to provide certain information so
that we can match the information you provide with the information we already
have on file, or we may contact you through a communication method (e.g. phone
or email) that you have previously provided to us. We may also use other
verification methods as the circumstances dictate.

 

We will only use personal
information provided in your request to verify your identity or authority to
make the request. To the extent possible, we will avoid requesting additional
information from you for the purposes of verification. If, however, if we cannot
verify your identity from the information already maintained by us, we may
request that you provide additional information for the purposes of verifying
your identity, and for security or fraud-prevention purposes. We will delete
such additionally provided information as soon as we finish verifying you.

 

Other privacy rights

§  you may
object to the processing of your personal data

§  you may
request correction of your personal data if it is incorrect or no longer
relevant, or ask to restrict the processing of the data

  • you
    can designate an authorized agent to make a request under the CCPA on your
    behalf. We may deny a request from an authorized agent that does not
    submit proof that they have been validly authorized to act on your behalf
    in accordance with the CCPA.

§  you may
request to opt-out from future selling of your personal information to third
parties. Upon receiving a request to opt-out, we will act upon the request as
soon as feasibly possible, but no later than 15 days from the date of the
request submission.

To exercise these rights,
you can contact us by
email at Info@indago-associates.com , or by referring to the contact details at the
bottom of this document. If you have a complaint about how we handle your data,
we would like to hear from you.

 

12. DO WE MAKE UPDATES TO THIS
NOTICE?

In Short:  Yes, we will update this notice as necessary to stay compliant
with relevant laws.

We may update this privacy notice from time
to time. The updated version will be indicated by an updated “Revised” date and
the updated version will be effective as soon as it is accessible. If we make
material changes to this privacy notice, we may notify you either by
prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy notice frequently to
be informed of how we are protecting your information.

 

13. HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?

If you have questions or comments about this
notice, you may email
us at Contact@indago-associates.com or
by post to:

Indago Search FZE 

__________

Dubai

United
Arab Emirates

 

HOW CAN YOU
REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws
of your country, you may have the right to request access to the personal
information we collect from you, change that information, or delete it in some
circumstances. To request to review, update, or delete your personal information,
please visit: http://www.indago-associates.com .
We will respond to your request within 30 days.